FAQ

How can I buy lift tickets online?

To charge an existing keycard you need the number on your keycard. If you don’t have your card with you when you are buying tickets, you can add card number later on in the Iso-Syöte ticket office. If you don`t have a keycard buy it online and pick it up at the ticket office.

You simply log in and pay with your credit card. Your personal data, keycard numbers and your credit card data is safely stored for your next purchase.

May I buy several lift tickets in one transaction?

Yes you can easily buy tickets for your children, family or friends in one single transaction.

We will store your information and connect your various tickets into one single user account. Your ticket and associated family and friends can easily be administered.

Next time you want to buy a ticket there will be no need to register keycard numbers and names.

What about kids?

Children who are 0-6 years old are free when wearing a helmet and accompanied by parents(also without parents in Iso-Syöte SnowWorld-area). Children aged 7-12 need a ticket.

Do I need an existing Keycard?

You do not need a keycard to buy online. If you do not have a keycard you can buy it online and pick it up at the ticket office when you are going skiing. Or, if you have a keycard you can add card’s number later for your transaction.

Receipt and confirmation?

You will receive an e-mail receipt to the address you used in your purchase.

What is the difference between a Keycard and a ticket?

The Keycard is the physical card; plastic card you use when you go through the gates at the resort. Ticket is loaded to your Keycard.

Where do I find the Keycard number?

The number of your Keycard is the long number printed on the plastic card. (for example 01-1614 7200 2500 3445 8000-01)

I forgot my keycard at home

Please go to the ticket office and they will help you.

Where should I have my keycard?

The Keycard should be placed into your left pocket. Please notice that you have nothing else in the same pocket such as mobile phones or other cards, they may affect the card.

Do I have to choose a specific date?

Yes. The ski pass you purchased is valid for the period you purchased.

Do I have to go to the ticket office first?

If you reloaded a Keycard you can go directly to the slopes.
If you did not have Keycard and ordered this online, you'll need to go to the ski school counter (located in the rental building) to pick this up.

 

  • Information
  • Ticket prices
  • Opening hours
  • FAQ